Shopping at Owala
How the catalog, support and policy information fit together.
Shopping information
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Current catalog
This storefront currently contains 96 selected products. Current collection areas include Top picks, Drinkware +, Accessories, Bags. Product descriptions, prices and availability are displayed on the relevant product pages.
Customer support
Email: support@owalalifey.shop
Phone: 210-274-4947
Support availability: Weekdays 9 AM to 5 PM
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 4977 E Lake Road 36 E, Monticello, Indiana, 47960, United States.
Store operator
Owala is an online store operated by Kiddie City. The official storefront is owalalifey.shop.
Business information
Legal operator: Kiddie City
Business address: 4977 E Lake Road 36 E, Monticello, Indiana, 47960, United States
Storefront: owalalifey.shop